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Yearly Archives: 2020

Rebuilding Your Medicare Annual Wellness Visit Program in the Age of COVID

2020-10-23T08:15:15-04:00

Provider volumes for medically necessary and preventive care visits dropped dramatically at the start of the COVID-19 pandemic.  Volumes for medically necessary visits have largely rebounded because of the  relaxed telehealth and in-person visit guidelines, and providers have an opportunity to regrow preventive visit volumes as well.  In response to the COVID-19 Public Health Emergency (PHE) issued on March 1, 2020, the Centers for Medicare & Medicaid Services (CMS) expanded access to telehealth [...]

Rebuilding Your Medicare Annual Wellness Visit Program in the Age of COVID2020-10-23T08:15:15-04:00

Pinnacle Welcomes Vickie Bridge to the Team

2020-10-23T07:56:45-04:00

We are happy to announce Vickie Bridge, MBA, RHIA, CPHQ, has joined the Pinnacle Healthcare Advisors consulting team.  Vickie comes to us with over 20 years of experience working for and consulting with hospitals and physician practices to drive sustained improvements in net revenue and quality. She is skilled in overall revenue cycle management with particular expertise in clinical documentation and revenue integrity. Vickie will be responsible for collaborating with our clients to develop revenue integrity [...]

Pinnacle Welcomes Vickie Bridge to the Team2020-10-23T07:56:45-04:00

Case Study – Christus St. Vincent

2023-01-12T19:45:37-05:00

The Challenge-CSV completed an Epic EMR conversion thirteen months prior to the Pinnacle engagement where they modeled the design after a separate, larger hospital, within the healthcare system.  As opposed to the 2-year design and 3-6-month stabilization that typically accompanies an EMR implementation, CSV received limited hands on training to learn the inherited EMR system.  As a result, account flow within the system was not clearly understood, resulting in broken workflows, inaccurate [...]

Case Study – Christus St. Vincent2023-01-12T19:45:37-05:00

Client Testimonial – Christus Health

2023-09-20T19:38:38-04:00

Client Testimonial – Christus Health "I initially engaged with Pinnacle for an interim leader for our CHRISTUS® Trinity Mother Frances Ministry, an integrated health system in Northeast Texas that is responsible for over $1 billion of annual cash collections.  They provided a resource that was able to manage the very large, complex and fast-paced  daily operations while concurrently taking a consultative approach to driving key metric improvement.  That included developing an accounts [...]

Client Testimonial – Christus Health2023-09-20T19:38:38-04:00

Getting More Out of Your Epic Activity Codes

2020-10-09T16:12:36-04:00

Productivity.  The mere mention of the word elicits a variety of reactions throughout a business office.  How we measure and drive productivity can have a significant impact on metric performance, as well as team morale. Topics such as how to measure multiple actions taken on an account, accounts worked numerous times each day, complex vs. straightforward account populations, and group vs. individual productivity standards are just some of the issues that need to [...]

Getting More Out of Your Epic Activity Codes2020-10-09T16:12:36-04:00

Revenue Cycle Reporting – Refocusing on Quality Over Quantity

2020-09-29T08:09:16-04:00

Do you feel like you have too many reports?  Do you feel like your teams measure the same things in different ways?  Revenue Cycle reporting and analytic solutions can take many shapes and sizes in today’s healthcare industry.  Some organizations leverage comprehensive reporting solutions that have the capability to provide self-service reporting and analytics tools while others rely on manually generated reports and queries from an IT group. Regardless of the approach, [...]

Revenue Cycle Reporting – Refocusing on Quality Over Quantity2020-09-29T08:09:16-04:00
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