Why Pinnacle Health Care Advisors? ROI.

Our primary objective at Pinnacle Healthcare Advisors is to design and implement sustainable improvements that will result in a return on investment (ROI) for our clients. We founded Pinnacle with the belief that your people are at the core of everything you do and that developing them is the most important aspect of driving sustainable improvements in financial performance.

Mission

Mission

Elevate our clients’ revenue cycle performance through technology optimization and people development

Vision

Vision

Re-define what organizations can expect from a consulting firm 

Values

Values

​Act with integrity​, professional respect for all individuals​, internal and client transparency​, personal accountability​, teamwork driven, open to innovation and customization

Start driving sustainable improvements in your revenue cycle

Let’s start by having a conversation about your particular challenges

Leadership Team

Todd Hakala

Principal

20+ years leading revenue cycle transformation efforts that have contributed to millions of dollars of bottom line and cash flow improvement.

Andrew Jacobsen

Principal

15+ years of experience driving revenue cycle transformation through end-to-end consulting engagements and interim leadership.

Brian Felland

Principal

Over 15 years of experience providing technical, functional, and leadership expertise in all areas of revenue cycle operations.

Jim Martin

Principal

30+ years of experience implementing sustainable operational improvement, benefiting his clients with significant net revenue, process, and cost enhancement.

Nick Fortman

Senior Director of Business Intelligence

Experienced in back-end revenue cycle management improvement, EHR optimization, and system implementations.

Kevin Blanchard

Senior Director

14 years of experience guiding clients through front-end to back-end revenue cycle improvements and Epic HB go-live and post-live optimizations.

Leon Chang

Senior Director

More than 15 years’ experience in healthcare management and consulting with a focus on margin improvement.

Vickie Bridge

Vickie Bridge

Director

20 years of experience working in and with healthcare organizations to enhance their clinical documentation and revenue integrity processes.

Veronica Molares

Director

Over 15 years of experience in healthcare developing strategic solutions resulting in sustained improvements to overall revenue cycle productivity and efficiency.

Ryan Hutten

Director

Experience partnering with healthcare systems to develop tailored solutions in back-end revenue cycle to increase revenue and productivity.

Marci Mollman

Director

Bringing people, processes, and technology together to drive operational change and growth.

Ehson Afshar

Director

13+ years of consulting experience developing strategic and tailored revenue cycle solutions to drive bottom line cash improvement.

Yuri Karev

Manager

Experienced in supporting hospitals and health systems improve their approach to revenue cycle, both through technological optimizations and targeted coaching.

Liz Hendricks

Operations Manager

Over 10 years’ experience supporting business operations.

Browse our solutions below

End-to-End Transformation

Initiative-Based

EHR Optimization

Interim Resources