patient access

Patient Access: Opening the Front Door to the Revenue Cycle
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Patient Access: Opening the Front Door to the Revenue Cycle

2024-04-01T11:39:49-04:00

After 20 years working in all facets of the revenue cycle, I still believe that providing additional support and pay parity to Patient Access is where we need to focus more of our time, energy, and resources. Patient Access is truly our front door into our clinics and hospitals and the way into all other departments.Access employees are often the first impression makers for our patients and their families. As the first [...]

Patient Access: Opening the Front Door to the Revenue Cycle2024-04-01T11:39:49-04:00

Getting in Front of the Self-Pay Trend in 2018
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Getting in Front of the Self-Pay Trend in 2018

2020-08-19T08:55:56-04:00

There’s no denying that self-pay (SP) is on the rise. It’s a clearly established trend. If you are looking to improve your facility’s financial performance, then the SP category must be a significant part of your revenue cycle focus. Here is a quick snapshot of the trends, some levers you can pull to drive improved performance, and some questions you should ask to determine the size of your SP collections improvement opportunity. [...]

Getting in Front of the Self-Pay Trend in 20182020-08-19T08:55:56-04:00

Managing the Shift from Traditional Medicare to Managed Medicare Plans – Here’s How to Get It Right
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Managing the Shift from Traditional Medicare to Managed Medicare Plans – Here’s How to Get It Right

2020-08-19T08:56:01-04:00

As the mix within Medicare continues to shift from traditional to managed plans, hospitals that don’t take steps to address the differences in administrative expectations and claims processing between plan types run the risk of increased denials and mounting accounts receivable (AR). Does your mix look like this? The Kaiser Family Foundation, in its 2017 Medicare Advantage Spotlight Report, states that: “Both the Congressional Budget Office and the Health and [...]

Managing the Shift from Traditional Medicare to Managed Medicare Plans – Here’s How to Get It Right2020-08-19T08:56:01-04:00