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Monthly Archives: October 2019

Black Holes the Watchlist Doesn’t Even Know About

2020-08-19T16:58:26-04:00

What’s more dangerous than a black hole of accounts not assigned for anyone to work? A population of accounts that appear as if they are assigned, but are not being managed at all. This is what we call an “invisible black hole”. This might seem like a rare or abstract concept, but these are actually easier to create than one might think, and the more complex the system – the more likely [...]

Black Holes the Watchlist Doesn’t Even Know About2020-08-19T16:58:26-04:00

Getting the Most from Your Interim Revenue Cycle Leader

2020-08-19T08:55:07-04:00

Some people view an interim leader as a stop gap between an outgoing revenue cycle leader and the next leader to fill the permanent role; someone to manage the day-to-day and maintain performance. We would contend that, in the Revenue Cycle space, interim leaders should also have the experience and skillsets needed to rapidly identify and execute changes to improve performance.  Despite the need for interims to drive value, many times interim revenue cycle [...]

Getting the Most from Your Interim Revenue Cycle Leader2020-08-19T08:55:07-04:00
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