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Jim Martin

About Jim Martin

Jim is a Principal at Pinnacle Healthcare Advisors. HJim has over 30 years of experience working with healthcare providers identifying and resolving their most pressing operational challenges. His primary focus and passion throughout his career has been implementing sustainable revenue cycle solutions. These efforts have resulted in millions of dollars of benefits in the form of both net revenue enhancement and cost improvement for his clients.Click here to meet the other members of the Pinnacle Leadership Team

Streamlining for Go-Live: A Comprehensive Vendor and Tool Assessment for Epic Revenue Cycle Success

2025-06-16T16:08:37-04:00

One of the most overlooked yet critical components of a successful Epic revenue cycle implementation is the thoughtful evaluation of current third-party vendors and tools. As your organization transitions to Epic, failing to assess which systems should be retired, retained, or integrated can lead to duplicate functionality, poor data flow, and wasted spend.

Streamlining for Go-Live: A Comprehensive Vendor and Tool Assessment for Epic Revenue Cycle Success2025-06-16T16:08:37-04:00

Right People, Right Roles: Staffing and Leadership Strategies During an Epic Implementation

2025-06-16T16:07:46-04:00

Implementing Epic’s revenue cycle suite is one of the most critical undertakings a health system can pursue. While much attention is given to system build and go-live timelines, one of the most overlooked – and often most disruptive – elements is what happens to your people during this transition.

Right People, Right Roles: Staffing and Leadership Strategies During an Epic Implementation2025-06-16T16:07:46-04:00

Key Considerations for Legacy AR Rundown Strategy

2024-06-28T18:47:08-04:00

OverviewSystem conversions necessitate extensive planning, design, resource commitment, and resource alignment. One of the key components of a successful conversion that sometimes gets underestimated or overlooked is the strategy for the legacy system accounts receivable (AR).  One of the first decisions likely to be considered when evaluating your legacy AR is the idea of conversion vs. pursuing an AR rundown strategy. This decision is likely evaluated around the criteria of legacy process and [...]

Key Considerations for Legacy AR Rundown Strategy2024-06-28T18:47:08-04:00

Managing Your Outsourced Revenue Cycle

2023-10-21T16:50:08-04:00

When healthcare organizations outsource their Revenue Cycle Management (RCM), they can “potentially” experience noteworthy cost savings and improved efficiency. Nonetheless, managing an outsourcing partner and achieving desired outcomes comes with its own set of challenges and oftentimes significant setbacks in performance.  There are several tactics organizations can implement to mitigate some of these risks. To maximize a successful partnership, healthcare organizations must establish Service Level Agreements (SLAs) that are clear, measurable, and [...]

Managing Your Outsourced Revenue Cycle2023-10-21T16:50:08-04:00
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